Your new company

As the global leader in measurement instrumentation, our ~17,000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large.

Your new role

• Internal contact for customers in the defined account package (typically tier C&D)
• Applying consultative selling approaches/techniques to establish the needs of the customer to apply the appropriate solution to products and services
• Customer interactions primarily by phone and email
• Time to time, in person customer meetings, as needed (1-2 days per month)
• Supporting activities specific to reactivation of inactive accounts, increasing new customers and cross-selling of current customers in conjunction with the Sales Development Rep team
• Account portfolio development to drive to target
• Handling of RFQs, Opportunities, Quotes, Orders and active follow up of same
• Transition between Regional Sales Manager and Project Sales Manager for larger projects uncovered through scouting
• Understanding the customer needs and requirements, including technical and commercial clarifications
• Define and complete negotiations as required and within your own responsibility
• Maintenance of the customer master data
• Manages complaint management with own portfolio
• Preparation and submission to the customer any other materials requested
• Promotes and supports customers with any online inquiries.
• Any other duties as assigned

What you'll need to succeed

• Post-secondary technical education in engineering, instrumentation, process control, automation, or electronics
• 2–3 years of Inside Sales experience in the Instrumentation field or a similar role is desired
• Excellent communication skills to work well with diverse individuals, groups and with internal & external customers
• Ability to work well under pressure and within tight deadlines
• Comfortable making own decisions at a transactional level with customers
• Bilingual (French / English) is an asset.

What you'll get in return

• We are a family-owned, highly committed company with a sustainable vision.
• We promote lifelong learning with versatile training and further educational opportunities, internal knowledge transfer and e-learning.
• We prioritize Work-Life Balance, offering flexible working hours and hybrid remote work opportunities to support our employees in maintaining a healthy balance.
• We are committed to Eco-Friendly Initiatives, actively participating in EcoVadis to promote sustainable and responsible business practices.
• We provide On-Site Amenities, such as our fitness centre, a multi-faith room and wellness room.
• We ensure our employees work in State-of-the-Art Facilities equipped with ergonomic workstations to enhance productivity and comfort.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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