Project Security Manager (Intermediate)

1118331
  • Job type

    Contract
  • Location

    Calgary
  • Profession

    Projects & Change Management
  • Industry

    Energy, Utilities & Mining
  • Pay

    Negotiable

Our client is seeking an Enterprise Security (ES) Service Delivery Lead to join their team in Calgary.

Enterprise Security Service Delivery Lead

Client: Energy
Role: Enterprise Security Service Delivery Lead
Duration: 11 months plus very likely extension.
Location: Calgary (Hybrid)

Our client is seeking an Enterprise Security (ES) Service Delivery Lead who has knowledge and experience in understanding the complexities of their ES organization, its services, assets, systems, and vendors. The individual must have proven skills, competencies, and capacity to work with Managed Service providers and internal stakeholders to drive effective and efficient operations.

Your New Role
Reporting to the Manager, ES GRC team, this position is responsible for managing and ensuring that 24X7 services are delivered for ES operations by partners and vendor suppliers and that they are meeting key performance indicators, service levels, contract deliverables and maintaining end user satisfaction.
This position will also coordinate, and track third party spend. In consultation with ES Leads and the Service Management Office (SMO), the Service Delivery Lead will manage partner & supplier relationships and monitor supplier performance while ensuring the efficient and effective delivery of high-quality ES services within the company.
The successful candidate will have a thorough understanding of Cyber Security operations, controls and governance and will be able to provide oversight in resolving complex issues.
The Service Delivery Lead will act as a business advocate and coordinate the resolution of business escalations and inquiries and work in conjunction with other delivery organizations to provide ES service delivery excellence.

What You’ll Need to Do to Succeed:
  • Ten or more years’ experience working with vendors to drive delivery and efficient performance
  • Experience working with Managed Service providers in a technology domain
  • Solid understanding of supply chain and financial processes
  • A bachelor’s or master’s degree in computer science, computer engineering, software engineering or a related technical field
  • Strong analytical and problem-solving skills and well-versed with fundamental programming concepts and/or data structures and algorithms.
  • Ability to build excellent relationships with peers, leaders, technical teams, business users and executives
  • Strong written and verbal communication skills, with experience in business communication and presentations
  • Experience using ServiceNow for performance reporting About Our Business


What you need to do now

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