Senior Billing and Collections Associate

1116842
  • Job type

    Permanent
  • Location

    Montréal / Ville St-Laurent
  • Profession

    Accounting And Finance
  • Industry

    Construction
  • Pay

    Salary + compensation

Senior Billing and Collections Associate

POSITION OVERVIEW:
Under the supervision of the Team Lead, the Senior Billing and Collections Associate is crucial to the organization's billing operations and the collection of outstanding payments. This role requires collaboration with internal teams and external clients to resolve billing disputes, maintain accurate records, and ensure timely payments.
We seek a quick learner, dynamic, and goal-oriented Senior Billing and Collections Associate to manage their customer portfolio and perform the following key responsibilities:

BILLING
  • Collect necessary documentation and backups to ensure accurate billing.
  • Send invoices to clients and follow up as needed.
  • Ensure proper coding and allocation of billing hierarchy schedules.
  • Understand billing cycles to ensure all invoices are issued promptly.
  • Address and resolve discrepancies or issues in the billing process by working with all related teams.
COLLECTIONS
  • Follow up with clients to ensure timely payment of outstanding invoices.
  • Maintain a clean accounts receivable ledger by reviewing overdue accounts and taking appropriate action.
  • Arrange payment terms with clients when necessary.
  • Provide clients with accurate account statements and resolve disputes or discrepancies.
  • Ensure proper application of payments.
  • Meet monthly collection goals.
CUSTOMER COMMUNICATIONS
  • Serve as the primary point of contact for billing and collections inquiries for your portfolio.
  • Handle and resolve customer disputes, ensuring customer satisfaction while maintaining company policies.
  • Communicate effectively with clients regarding payment schedules, outstanding balances, and payment methods.
DOCUMENTATION AND COMPLIANCE
  • Maintain accurate and organized records of all transactions, communications, and follow-up actions.
  • Ensure compliance with internal policies, as well as legal and regulatory requirements related to billing and collections.
  • Prepare and maintain detailed documentation for audits and reviews.
QUALIFICATIONS:
EDUCATION AND EXPERIENCE
  • 5+ years of relevant work experience, with at least 2 years in a senior role.
  • Intermediate level of proficiency in Microsoft Excel, Word, and Outlook.
  • Experience in the distribution or construction industry is an asset.
SKILLS AND COMPETENCIES
  • Excellent organizational, time management, communication, and interpersonal skills.
  • Interest in process improvement.
  • Proficient in English with the ability to handle difficult situations professionally.
  • The ability to thrive in a fast-paced environment and respond to changes in priorities, ensuring deadlines are met.
  • The ability to work independently, take initiative, set priorities, and see projects through to completion.
  • A strong work ethic and a positive attitude.
  • Strong attention to detail, analytical skills, and problem-solving abilities.


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Talk to Laurence Wingfield, the specialist consultant managing this position

Located in Montreal (FR), 1555 Peel St,, Suite 850Telephone:  5146001415