• In collaboration with internal stakeholders (Events and Services operations team, Facilities and Protection, Marketing, Web Team, etc.) and with external partners, clients or vendors, ensures a smooth flow of actions for events. Assists with the ongoing liaison and maintains relations with partners, vendors, collaborators, etc. for all events.
• Proactively establishes and maintain effective working team relationships with all museum departments.
• with client, vendors and others; ensures that all logistical requirements have been met.
• Ensures respect of CMN procedures, policies and restrictions when finalizing all logistical requirements;
• Coordinating the edukit logistics including booking in Momentus, send contract & invoice, , ensures insurance is in place, and follow-up with client to ensure satisfaction
• Conduct site visits of the VMMB in person or virtually with clients, vendors and other as required.
• Updates and maintains the CMN shared calendar for events by verifying information in the CMN booking system, and transposing it to the Shared Outlook Calendar;
• Assists with drafting proposals, contracts and floorplans as per requirements;
• Prepares invoices or request for invoice, receives payments, issues receipts and forward money received or payment information to Finance; follows-up on outstanding payments.
• Oversees catering endorsements, catering commission invoices which includes receiving and tracking information.
• Prepares meeting notes for various meetings.
• Follow-ups from trouble-calls or issues reported by clients or colleagues
• Enters bookings, sales activities, financial information and other statistical information in the sales data base including attendance, catering commission etc.
• Prepares reports such as Socan, Re:Sound, events summary, attendance figures etc.

• Related experience in events coordination.
• Bilingual - Fluent in both French and English.
• Experience with customer service and managing events.

What you need to do now

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