Your new company

Our client is one of Canada’s largest real estate investment trusts.

Your new role

The incumbent, under the direction of a team leader, will provide base building security and life safety services to all tenants and visitors to a High-Rise Office Building. In addition, this person will also provide security services and functions as they relate to the property and employees.

Primary Duties

• From a central Security control room. Monitoring and operation of access control /security systems, duress alarms, CCTV systems, building fire alarm systems, intercom systems and elevator systems.
• Be familiar with and perform the necessary response to all systems both in Calgary and at remote locations.
• Be familiar with programming and production of access cards for tenants, visitors and contractors. Fixing/correcting any access card problems that may arise.
• Train team members on access card systems, control room operations, fire control room procedures and patrols.
• Carry out and ensure completion of assigned security patrols of the Tower, responding to security and other occurrences. Reporting on these matters by maintaining personal notes, a daily security occurrences log, and completing online security reports
• Provide investigation support when requested
• Ensure completion and accuracy of team logs and checks
• Ensure team deportment is acceptable
• Filing of daily/nightly forms
• Draft and submit service requests to appropriate parties when required
• Limited conflict resolution role, refer more serious conflicts to Security Supervisor
• Advise local police authorities of any criminal activity that may occur in relation to the property
• Assist the Fire Department in any incidents of fire and act as first responder to any medical emergency within the Tower.
• Emergency Spill Response
• Ensure adherence to safety standards by team members, contractors, and employees
• Take on the responsibilities of the Team Leader in the event of that person’s absence
• Security Department Management may direct other duties as required.

Secondary Duties

• Meet and greet guests and clients and issue access cards
• Utilize client access system as well as make appropriate phone calls to assist Tower visitors
• Serve as lobby security
• Provide strong customer service skills and attitude
• Interface with the Conference Coordinator when accessing meeting attendees at the conference Centre
• Interface with TC Energy’s reception and mailroom service provider
• Interface with the Dock Master and building security personnel
• Provide crowd control during emergencies or emergency drills

What you'll need to succeed

• Ability to work in a team environment as a team player taking direction from a team leader
• Ability to work with the public in a competent and professional manner
• Ability to stand or walk for extended periods of time
• Education Grade 12 or five years security-related experience
• Qualified in Standard First Aid and CPR or willing to obtain qualification within six weeks of employment.
• Must hold a current Alberta Security Services License as required under the Alberta Security Services and Investigators Act
• CPO designation (Certified Protection Officer) or willing to obtain.
• Performing duties Monday to Friday 7:00-16:00 with the ability to work on a rotating shift basis, 24 x 7, including all statutory holidays if required.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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